Portalink

Scaling a dedicated engineering team for enterprise B2B commerce automation

Enterprise & Technology

12yr

incumbent replaced

1 to 15

team scaled

Enterprise

AI in production

The Challenge

Portalink is a global B2B commerce automation company whose AnyOrder product delivers 100% accurate offline order automation for enterprise customers including Schneider Electric, Ecolab, and Saint-Gobain. After three failed offshore providers over twelve years, Portalink needed a partner who could scale a blended nearshore team across the core AI platform and a new Shopify integration, while meeting ISO and SOC 2 compliance requirements no previous provider could align to.

What We Built

Starting with a single engineer, Adaca scaled to a full dedicated team working across two streams: the core AnyOrder AI platform and a new Shopify integration for B2B commerce. Adaca was the first provider to meet Portalink's ISO and SOC 2 compliance requirements.

The Outcome

Adaca became the first technology partner to meet Portalink's ISO and SOC 2 compliance requirements, then successfully scaled the team from one to fifteen engineers while maintaining consistent quality. Portalink has deployed production AI applications serving enterprise customers globally and launched their Shopify product to market. The engagement has been running for over two years.

Dedicated Teams AI Platform B2B Commerce Shopify Integration

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